Last updated 1 July 2026
Privacy Policy
What we collect
- Account info: your name, email address, password (stored securely, never in plain text), timezone, and your brief schedule preferences.
- Email content: the metadata and text of messages in your connected inbox, fetched at the times you scheduled. We use this only to generate your brief.
- Billing info: when you subscribe, our payment provider processes your card on our behalf. We never see or store your full card number — only the limited identifiers we need to manage your subscription.
How we use it
Only to run the service: generate your brief, send it to you, answer your support questions, and manage your subscription. We don't sell your data, and we never train AI on it.
Service providers
To run MailBrief we rely on a small number of vetted service providers — for connecting to your inbox, delivering your brief, processing payments, hosting, and AI processing. They are bound by contract to protect your data and to use it only to provide their service to us. Our AI runs on Zero-Data-Retention endpoints, so your email content isn't stored after your brief is generated.
How long we keep it
- Generated briefs: the brief and its summarized contents are kept for up to 90 days so you can read them in your dashboard, then automatically removed.
- Raw email content: not stored — messages are fetched at brief time, used to generate the brief, and discarded. Only the brief's summary (sender, subject, and MailBrief's short write-up) is retained, for that 90-day window.
- Account data: kept while your account is active, and deleted within 30 days of you deleting your account.
Security
We encrypt sensitive data at rest, and all connections — between your browser, our servers, and the services we rely on — are protected with TLS. Your password is stored only in hashed form.
Your rights
You can delete your account at any time from your dashboard — this disconnects your inbox and removes your data within 30 days. To request a copy of your data, or to ask us a privacy-related question, email hello@mailbrief.ai.
Marketing email
At signup, you can opt in to product updates from MailBrief. Transactional email (the brief itself, billing receipts, account notifications) is sent regardless. You can unsubscribe from product updates at any time using the link in those emails.
Children
MailBrief is not intended for users under 16.
Contact
Questions about privacy? Email hello@mailbrief.ai.